Who receives messages
Wrynkle sends ongoing WhatsApp messages only to a parent whose family invited them and who replied YES to Wrynkle's consent request. An organizer entering a phone number does not connect the parent and does not prove consent.
The number is linked to one live family-circle connection at a time. A new number, a different circle, or a reconnection needs a fresh verified consent reply.
The first message
The first message is a consent request. It tells the parent:
- the name of the family member who invited them;
- that Wrynkle can receive their WhatsApp voice notes and replies;
- that voice notes may be transcribed in Malayalam, English, or a mix and classified for the private family circle;
- which family audience may receive the resulting information;
- that Wrynkle and its providers process the content and that it is not end-to-end encrypted by Wrynkle; and
- how to reply YES to agree or STOP to decline.
In plain form, the template says: “Your family member has invited you to use Wrynkle on WhatsApp. Wrynkle can process the voice notes and replies you choose to send for your private family circle. Reply YES to agree, or STOP to decline or stop later.” The delivered wording may be adapted for language and Meta's approved-template requirements without changing this meaning.
What the parent can send
- Voice notes in Malayalam, English, or a mix of both.
- Replies to a reminder or check-in.
- A request for family help.
- Supported choices such as YES, STOP, an acknowledgement, or a snooze reply when shown.
Wrynkle classifies a processed voice note only as a memory, reminder, check-in, help request, or unclear. An unclear item goes to a human reviewer. Wrynkle does not provide medical advice or treat a message as proof of safety.
What Wrynkle sends
- reminders and check-ins that the family has set up;
- confirmations about a consent reply, voice note, reminder reply, or opt-out;
- clear prompts when a person needs to review or confirm something; and
- truthful status about a help request sent to authorized family members.
A help request notifies family members only. Wrynkle never contacts emergency services. Wrynkle does not send advertising or marketing to the parent's number.
Opting out
Reply STOP at any time. Wrynkle immediately marks the connection as stopped, blocks future processing and scheduled WhatsApp messages, and sends one confirmation. A message already handed to WhatsApp may still arrive because it cannot always be recalled.
Stopping does not automatically delete earlier family records. See Delete your data to request deletion.
To reconnect, ask the organizer to begin a new connection. The parent must receive a new consent message and reply YES again. An organizer cannot restore consent on the parent's behalf.
Frequency and quiet hours
Message frequency depends on the reminders and check-ins the family chooses and the voice notes or replies the parent sends. Families can pause or cancel schedules and set quiet hours in the family circle's timezone. Messages triggered by the parent's own action, such as confirmations, may arrive outside quiet hours.
Delivery can be late, fail, or remain uncertain because of WhatsApp, mobile networks, internet access, device settings, or service outages. Do not rely on Wrynkle when timing or safety matters.
Data
Wrynkle stores the parent's name and number, consent record, message identifiers and delivery status, voice notes, transcripts, classifications, corrections, and the family audience allowed to see each record. Meta processes messages for delivery, and Google Gemini processes consented audio for transcription and limited classification.
Raw voice audio is retained for a short period, currently up to 30 days unless the family deletes it sooner. This is subject to the published retention setting. Transcripts and family records stay until an authorized deletion request removes them. Wrynkle does not sell this data or use the parent's number for marketing.
Read the full Privacy Policy for all providers, retention details, security information, and your rights.
Contact
For help with WhatsApp, email support@wrynkle.app. For consent, access, correction, or deletion questions, email privacy@wrynkle.app.